1. Payment

payment method

• Credit card (Visa, Mastercard, American Express) / Shop Pay / Apple Pay / Google Pay / Cash on delivery* / Classroom Cash Payment (for students only)

  *In the case of cash on delivery, a cash-on-delivery charge will be charged according to the order amount as follows.

  Orders from 9,999 yen (including tax): 330 yen

  Orders from 29,999 yen (tax included): 440 yen

  Orders from 99,999 yen (tax included): 660 yen

  Orders up to 300,000 yen (tax included): 1,100 yen

  * The cash on delivery amount for one payment is up to 300,000 yen

payment time

• Credit card (Visa, Mastercard, American Express) / Shop Pay / Apple Pay / Google Pay

  Please contact your company directly.

• Cash on delivery

  Payment is due upon receipt of the item.

2. D

elivery

Product delivery time

• Normally, we will ship within 5 business days (excluding weekends and holidays) from the completion of your order until the product is shipped.

Shipping fee

• Japan domestic

  • 800 yen. Hokkaido, Kyushu, Okinawa is 1,250 yen

• Overseas (Per Unit: Yen, tax included)
  

  	generally (international regular mail)	Express (EMS)
  China, South Korea, Taiwan	1,750	2,800
  Asia (excluding China, Korea, Taiwan)	1,750	3,850
  North America/Oceania/Europe	2,570	6,600
  Latin America (excluding Mexico) Africa	2,890	6,600

  *If you order more than one item and it exceeds the specified packing size and weight, the above shipping fee will be charged for each specified size and weight. You can check the actual shipping charges on the order confirmation screen before purchasing the product. If you would like to order a large quantity, please contact us separately from "Inquiries".

  *In remote islands and some areas, additional shipping charges may apply or may not be available. Please note.

  *Please check the delivery days for each shipping method when shipping overseas from the following shipping company sites.

  • International regular mail: https://www.post.japanpost.jp/int/deli_days/normal/tokyo.html
  • EMS: https://www.post.japanpost.jp/int/deli_days/ems/kanto.html

3. Returns and exchanges

<If the product is defective>

• We apologize for the inconvenience, but please contact us from this inquiry form within 5 days after the product arrives.

  *In addition, we cannot accept returns or exchanges in the following cases. note that.

• Items that have passed more than 6 days after arrival
• Product used once
• Products that have been scratched, soiled, or damaged by the customer

<In case of customer's convenience>

• In principle, we cannot accept returns due to customer's convenience. note that.

4.Other inquiries

• Please contact us from this inquiry form.